"so as soon as I delete the glossary, the html5 plays again. This seems to be a bit of a problem if you can't have a glossary in a course...."

"Mona - thanks, I've been wondering if it's the glossary too. I guess my frustration is that Articulate Support just keeps telling me they..."

"suggested resolution... import from SL to SL. And don't store file on an LCMS. I did this - import from SL locally to SL locally and sav..."

"Can anyone that doesn't work for Articulate provide any guidance please? This is really a problem and I'm not getting any valid support o..."

"Hi Peter, Can you let us all know what the issue is. I now have four courses that worked fine before at some state of publishing but I re..."

"never mind. when I change your URL to: http://www.berproducts.org/articulate/testcourse/Module%20One%20Creating%20A%20Productive%20Learni..."

"Hi Mona, You can submit a case here: http://www.articulate.com/support/contact/submit.php However, i noticed that the link you posted is ..."

"and may I suggest fiddler (http://fiddler2.com/fiddler2/) so you can see the traffic being passed to the LMS."

"Hi Robyn, Just to clarify, you initially asked for system requirements for Storyline but then mention Quizmaker and avoiding issues with ..."

"urgh, that really stinks! Best of luck Mario - I hope you find a way to piece it back together!"

"Hi Mario, I'm not sure how you can recover your file, but I would recommend that if you don't have an LMS to store the file on, that you ..."

"Hi David, After you published, did you upload the published zip to a LMS or dropbox or some site so you can access it from your ipad?"

"Hi Gary, You can add audio to your slides in PPT and then import and the audio will stay intact. You can also import audio into SL direct..."

"Does this help? http://www.articulate.com/support/kb_article.php?product=st1&id=1568gg1ayot2"

"also check out this thread: http://community.articulate.com/forums/t/13077.aspx"

"How are you accessing the course?  Through an LMS or are you just viewing the published file on the ipad? We have published and have view..."

"I have seen this and I had to remove the template and reinstall it for it to work. This also meant deleting the page that this template w..."

"Hi Jeanette, From your preview link, it looks like Studio 12 is going to be really similar to Storyline. Without seeing Studio 12 in act..."

"You can copy the triggers and layers if it helps by inserting a graded quiz results page. There is a trigger pre-setup for Success and Fa..."

"bump.... anyone have any thoughts on converting from English to another language - importing Studio (Presenter and quizmaker) 09 to SL a..."

"to be specific, it was Arial Unicode MS."

"Bruce, MS Unicode. fonts seem to be fine. Everything published in Presenter, some text imported to SL (no engages) so I'm not sure why it..."

"Hi, So, I converted a Studio 09 course with just Presenter and a quiz to SL. The text in Studio was all in Russian. After the import to S..."

"Hi Bari, Just make sure you are not pointing to files on a network as I've found that can prevent the audio from importing. Also, don't c..."

"Hi, You can "turn on" the slide numbers from the Menu Options - the slide numbers will only be presented in the Menu, but if you have the..."