Eric Santos
Staff
Customer Happiness Specialist
at
Articulate Global
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Eric Santos replied to the discussion Can admins remove/unassign training in Reach 360?
"Hi Learning Development,
Happy to chime in! When you remove a training from a Reach 360 group, every member of that group is unenrolled f..."
- 4 days ago06/07/24 at 8:59 pm (UTC)
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Eric Santos replied to the discussion Will 'Deprecating the unload event' have an impact?
"Hello Sponge UK,
Thanks for reaching out regarding the deprecation of the unload event, as announced by Google. Rise 360 courses should ..."
- 4 days ago06/07/24 at 6:43 pm (UTC)
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Eric Santos replied to the discussion After completing course then returning to it, pages go blank (Firefox)
"Hi Section Conception-Ingénierie SNPS,
Happy to chime in as well! I also think this issue is browser-related since it doesn't occur in ot..."
- 4 days ago06/07/24 at 4:59 pm (UTC)
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Eric Santos replied to the discussion Button block destination: Link to relative URL
"Hello Fionna,
Happy to chime in! I appreciate you sharing the Rise published zipped output. I uploaded it to our testing LMS platform, SC..."
- 4 days ago06/07/24 at 4:22 pm (UTC)
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Eric Santos replied to the discussion How do you track course version history?
"I appreciate you sharing your use case, Shawn. A local save would indeed be helpful for version management. I agree with Karl that this w..."
- 4 days ago06/07/24 at 2:13 pm (UTC)
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Eric Santos replied to the discussion Studio 360 quiz maker to Rise 360
"Hello Joshua,
I'm glad to see Karl helping you out here. As always, he's providing invaluable help to the community! Everything Karl sugg..."
- 4 days ago06/07/24 at 1:24 pm (UTC)
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Eric Santos replied to the discussion Content overlaying in mobile devices with blocks
"You're welcome, Rowan! Enjoy your weekend ahead. "
- 4 days ago06/07/24 at 1:17 pm (UTC)
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"Hi Scott,
Thanks for reaching out! Just a note that I replied to your question here."
- 4 days ago06/07/24 at 1:12 pm (UTC)
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"Hello Scott,
Happy to help!
Since Twine publishes directly to HTML, you can embed that content using a Web Object in Storyline 360. Simil..."
- 4 days ago06/07/24 at 1:10 pm (UTC)
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Eric Santos replied to the discussion Rise to Wordpress
"Hi Howard,
Thanks for reaching out!
It's been a while since his last comment and Vince may no longer be subscribed to this discussion. If..."
- 4 days ago06/07/24 at 12:51 pm (UTC)
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Eric Santos replied to the discussion WARNING: Serious accessibility issue in latest SL release 3.88.32474.0
"You're welcome, Sam. Thank you for the feedback. I'll share it with our product team!
Enjoy your weekend ahead. "
- 4 days ago06/07/24 at 12:28 pm (UTC)
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Eric Santos replied to the discussion Drop down menu for country list with scroll bar
"Hi Chloe,
Happy to help!
Using a Scrolling panel, it is possible to list text in a fixed-height box with a scroll bar. Please check out t..."
- 5 days ago06/06/24 at 8:51 pm (UTC)
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Eric Santos replied to the discussion Resume where you left off
"Hello Danni,
Happy to help! Yes, I can confirm this is still the case. Storyline courses in Rise 360 start over from the beginning when l..."
- 5 days ago06/06/24 at 8:03 pm (UTC)
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Eric Santos replied to the discussion inconsistent pausing when creating a single video interactive video
"Hi Chris,
Happy to help! The slide timeline and the video timeline are two separate entities, making it challenging to sync them up in ce..."
- 5 days ago06/06/24 at 7:55 pm (UTC)
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Eric Santos replied to the discussion Storyline 360 Tracking option: "When learner completes a quiz" not working
"Hello Mary Jo,
I'm glad Andrew was able to share some recommendations here! I looked at your support case and saw that my colleague McGem..."
- 5 days ago06/06/24 at 7:07 pm (UTC)
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Eric Santos replied to the discussion What Causes a Discussion to Be Reported?
"Hello Veronica,
Thanks for reaching out. The automatic spam filtering tools within our community may have caught your post. We regularly ..."
- 5 days ago06/06/24 at 6:45 pm (UTC)
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Eric Santos replied to the discussion Import PowerPoint - really annoying feature
"Hello George,
Happy to chime in. I appreciate you testing this further and finding the root cause of the issue! This discussion will auto..."
- 5 days ago06/06/24 at 6:01 pm (UTC)
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Eric Santos replied to the discussion Use of Storyline for an Interactive Kiosk
"Hello Brigid,
Thanks for reaching out and sharing the helpful image! If your interactive screen runs the latest version of a supported br..."
- 5 days ago06/06/24 at 5:47 pm (UTC)
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Eric Santos replied to the discussion How do you get the "Step" label removed in the Process Block for Rise 360?
"You're welcome, Kris! Yes, you can ask them to comment on and subscribe to this thread so we can add them to the report and notify them o..."
- 5 days ago06/06/24 at 3:58 pm (UTC)
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Eric Santos replied to the discussion Storyline Block with Audio issue
"Hello Korey,
I'm happy to help! Storyline blocks play automatically by design on desktops and laptops, but browser restrictions can preve..."
- 5 days ago06/06/24 at 3:06 pm (UTC)
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Eric Santos replied to the discussion Storyline update has broken accessibility
"Hello Kirsten and Marie,
Good news! Our product team applied the fix to the behavior you reported where screen readers read hidden object..."
- 5 days ago06/06/24 at 1:53 pm (UTC)
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Eric Santos replied to the discussion WARNING: Serious accessibility issue in latest SL release 3.88.32474.0
"Hi Sam,
Thanks for bringing this to our attention and opening a support case! As my colleague Jan mentioned, we have confirmed the behavi..."
- 5 days ago06/06/24 at 1:33 pm (UTC)
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Eric Santos replied to the discussion Storyline 360 JAWS Reader Bug
"Hello Kenny,
Thanks for bringing this to our attention! Our product team applied the fix to the behavior you reported where screen reader..."
- 5 days ago06/06/24 at 1:21 pm (UTC)
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Eric Santos replied to the discussion How do you track course version history?
"Hello Ruby and Shawn,
Thanks for clarifying that you need a way to revert to an earlier version of a Rise 360 course or version control.
..."
- 6 days ago06/05/24 at 9:28 pm (UTC)
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Eric Santos replied to the discussion How do you get the "Step" label removed in the Process Block for Rise 360?
"Hi Leah,
Thanks for your response! I've also added you to the feature report, along with Kris and Linda. After reading their comments, I ..."
- 6 days ago06/05/24 at 9:25 pm (UTC)