"Hi Helen, I apologize for the inconvenience. We're still monitoring this bug, but we'll leave a message here as soon as it is fixed. Here..."

"Hi Stephanie, If your learners record any learning activity, then they will count towards the 300 active learner limit. Deleting th..."

"Hi Kristofer, Thanks for reaching out! Reach 360 is exclusively for subscribers of Articulate 360 Teams, and as per checking, it appears ..."

"Hi Candice, Happy to help! You'll need to add a quiz via a lesson to access the option to edit the "Number of questions in draw" op..."

"Hello Lewin, I'm sorry to hear that you encountered this behavior. We're still working on the issue described in this thread ..."

"Hi Tina, The Text on Image block has the image placed behind the text, not to the left or right of the text. Would you mind sh..."

"Hi Tina, Happy to help! The link you shared can only be accessed by yourself since it is the author's link. Please pro..."

"Hi Tina, Yes, that is correct. Only the owner of the question bank can move their content from their private folder to a Teams fold..."

"Hi Steve, Thanks for reaching out! You can currently only share question banks with members of your team. We currently have a feature req..."

"Hello Laura, Sorry to hear that you ran into this issue. We're still working on the bug where a black border appears when inserting..."

"Hi Jay, If you accidentally deleted your Rise 360 course, a copy should still be in your Deleted folder as long as you didn't ..."

"Hi Joe, We don't have any updates to share on this feature request, but we'll let everyone subscribed to this thread know as soon as it m..."

"Hello, I wanted to share that Rise 360 doesn't have control over externally-hosted videos (like YouTube videos) so there isn't a way to p..."

"Hi Johener, Since the repair didn't fix the issue, there's a possibility that a corrupted element in your presentation is preventin..."

"Hi Wayne, From what I understand, you need to use a Storyline 360 Quiz as the completion criteria for your Rise 360 course in Reach..."

"Hello Daniella, Thanks for reaching out! The behavior for how a Rise 360 course opens (new window vs. in frame) is controlled by the Lear..."

"Hi Denise, Happy to help. Please share a copy of your project file here or in private by opening a support case and we'll be glad to..."

"Hi Rick, Happy to chime in! You don't need an Articulate 360 subscription to leave a comment on a Review 360 item. You don't even need a..."

"Hi Lindsay, Happy to help! Would you mind sharing which exact icon you are adding to your Storyline 360 project so we can check why it is..."

"Hello, If you enabled the Cloud Backup option for your Storyline 360 course when you published it to Review 360, you should see a "Downlo..."

"Hi BJ, Happy to help! Here's a quick recording of what I hear when I try to tab to a course with a cover photo. I didn't hear the same pr..."

"Hi Christoph, Sorry to hear that you ran into this behavior. The bug described in this thread specifically affects image files, and I'd l..."

"Hi Maureen, Thanks for the additional information. Since all of your Replay 360 projects are affected, follow these steps to repair your ..."

"Hi Daniel, Happy to help! Can I ask what you mean by adjusting the player of the generated step-by-step slides? If you could share screen..."

"Hello Timothy, Sorry to hear about your experience with your project file. I'd like to ask a few questions to clarify your experien..."