Lauren Connelly
Lauren Connelly Staff
Supervisor, Customer Happiness Team at Articulate
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Lauren Connelly replied to the discussion New Content Library Photos usage rights.
"Hello Michael! This is the first time that I'm hearing about a change in usability with our Content Library assets. We haven't made any c..."
  • 14 hours ago05/31/24 at 8:49 pm (UTC)
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Lauren Connelly replied to the discussion Import PowerPoint - really annoying feature
"Hello Geroge! I'm afraid the PowerPoint wasn't attached when responding via email. Do you mind attaching it to this discussion? Additiona..."
  • 1 day ago05/30/24 at 8:44 pm (UTC)
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Lauren Connelly replied to the discussion Exporting the menu from the player
"Hello Michael! Great question! You can export the entire player, but there isn't currently a way to export just the menu to a document.&n..."
  • 1 day ago05/30/24 at 8:21 pm (UTC)
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"Hello Saravanan! I've answered your question in your other discussion! We can continue the conversation over there."
  • 1 day ago05/30/24 at 8:17 pm (UTC)
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Lauren Connelly replied to the discussion Unable to Review without Articulate ID
"Hello Saravanan! I'm happy to help! That is actually a setting that you can change on your end as the author. Open your project in R..."
  • 1 day ago05/30/24 at 8:16 pm (UTC)
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Lauren Connelly replied to the discussion Keep name of project when publishing locally
"Hello Jeroen! Thank you for reaching out! I see that you've run into a number of snags and I hope I can help troubleshoot! First, are you..."
  • 1 day ago05/30/24 at 5:23 pm (UTC)
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"Hi Andrea! I'm sorry for how big of a mess this has been! I see that you've connected with my teammate, Chester, and shared your project ..."
  • 8 days ago05/24/24 at 8:13 pm (UTC)
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Lauren Connelly replied to the discussion Import PowerPoint - really annoying feature
"Hello George! I've tested this behavior on my end, importing a PowerPoint to Storyline 360 x64, and I don't see any notes added like you ..."
  • 8 days ago05/24/24 at 7:46 pm (UTC)
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Lauren Connelly replied to the discussion Why is my hover state text moving??!
"Hi Kelly! I am also not seeing any movement of the text. Is it possible that you can share a screen recording of how the text behaves on ..."
  • 8 days ago05/24/24 at 7:21 pm (UTC)
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"Hi farvish! Thank you for sharing a screen recording! I've tested this behavior in the same version of Edge and the latest version of Chr..."
  • 8 days ago05/24/24 at 6:22 pm (UTC)
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Lauren Connelly replied to the discussion Review Results Banner Editing or Disabling
"Hi Derrek, and thank you for your help, Judy! Judy shared the current workaround since this isn't an option in Storyline yet. We have log..."
  • 8 days ago05/24/24 at 3:29 pm (UTC)
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Lauren Connelly replied to the discussion Edit Video in Try Mode
"Hi Christopher! Great question! You can edit screen recordings by trimming the part of the video that includes a delay. I've l..."
  • 8 days ago05/24/24 at 3:24 pm (UTC)
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Lauren Connelly replied to the discussion Facing error publishing storyline courses
"Hello Pooja, and thank you, Joseph! If you're still unable to publish the file after trying Joseph's steps, can you share the .story file..."
  • 8 days ago05/24/24 at 2:51 pm (UTC)
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Lauren Connelly replied to the discussion No Screenshots in review for the comments
"Hi Créateur Digital04! Thanks for letting us know! I see that this might be a browser issue. Which browser are you using when viewing Rev..."
  • 8 days ago05/24/24 at 2:24 pm (UTC)
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Lauren Connelly replied to the discussion Video files inflated in Storyline file
"Hello BJ! In most cases, videos and graphics would have more impact on the file size. Please let us know if you have any additional..."
  • 8 days ago05/24/24 at 1:45 pm (UTC)
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Lauren Connelly replied to the discussion HTML file is not loading in television
"Hi Skill Lync! If your client is seeing a blank screen when loading the story.html file, I'd make sure they have downloaded the file onto..."
  • 8 days ago05/24/24 at 1:43 pm (UTC)
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Lauren Connelly replied to the discussion Automatic closed captions
"Hi Chris! Automatic closed captions isn't a feature in Storyline yet! We do have this logged as a feature request so I've added your vote..."
  • 8 days ago05/24/24 at 1:27 pm (UTC)
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"Hi all! We've fixed this issue where the EXIT COURSE button didn't appear when using Compact navigation. Please let us know if you run in..."
  • 9 days ago05/23/24 at 8:17 pm (UTC)
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Lauren Connelly replied to the discussion Find/Replace function for Closed Captions?
"Hi Alex! You're correct, the Find/Replace option will search slides and not text in Closed Captions. I can pass this suggestion on to our..."
  • 15 days ago05/17/24 at 2:05 pm (UTC)
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"Hello Shane! Thank you for sharing this solution with us! However, if you find that doesn't do the trick going forward, please connect wi..."
  • 15 days ago05/17/24 at 2:02 pm (UTC)
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"Hello NUM eLearning! Thank you for providing a screenshot! We have the font type issue logged as a bug, but I do not see any issues relat..."
  • 15 days ago05/17/24 at 1:57 pm (UTC)
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"Hi Steve! I've responded to your post in this discussion. When we have an update to share, I'll make sure to update both discussions."
  • 15 days ago05/17/24 at 1:31 pm (UTC)
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"Thank you, Steve and everyone else who has contributed to this thread for sharing how important this feature is to your workflow! I've co..."
  • 15 days ago05/17/24 at 1:30 pm (UTC)
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Lauren Connelly replied to the discussion Captions causing very slow initial load
"Hello Clinton! I am not sure if Ian is still subscribed to this discussion to offer a solution on upgrading the LMS server. As of now, I ..."
  • 16 days ago05/16/24 at 9:06 pm (UTC)
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Lauren Connelly replied to the discussion Color palette
"Hi Tom! We can definitely help! It looks like the screenshot didn't make it in your post. Do you mind adding it again? It sounds like the..."
  • 16 days ago05/16/24 at 8:51 pm (UTC)