State change for "grouped" state

Unfortunately I cannot. let me create a test document which mimic's my issue though!

Hi, Jack -- The need to protect client content is common and certainly understood! Here are a few options:

You are certainly welcome to create a test file or a file where sensitive content has been removed, and then upload it here in the thread for others to chime in to assist. All you'd need to do is click on the grey ADD ATTACHMENT button in the bottom left of the reply box and upload from there. 

You may also send your unaltered file for private offline review by myself or one of the other moderators here in the community by using this form. The choice is yours! :)

Here is the storyline file. Here's a simple guide to what to do during a preview.

Add whatever text to the text entry field, then lose focus. Drag the sticky note into the drop zone. It should change to a smaller version with just scribbles on it. However, your entered text stays on the note

Thanks so much for your file, and for outlining the steps I'll need to take during testing, Jack! I will be sure to reply here as soon as possible with my findings. Your patience is appreciated! :)

Hi, Jack -- Thanks so much for your continued patience, and I wanted to confirm that I encountered the behavior you described in both Preview and also over here when I tested your published output on tempshare.articulate.com. I'd like our Engineers to review your file as well for additional ideas on adjustments that could be made so that the entered text does not remain after the sticky note downsizes to show scribbles. I'll set you up in a case and you'll be contacted via email shortly. :)

Hi Christie,

That is correct, your tempshare file shows the same behavior as what I have been trying to deal with. Thank you for setting up this case! 

Sure thing, Jack, and I am seeing that your case, 00733739, is now is our system and will be transferred to a Support Engineer shortly. I also wanted to note that if you happen to not receive the confirmation email in just a few minutes, please check your SPAM folder, and definitely let us know if you do not receive it at all! :)

Christine, I just checked the email associated with my eLearning Heroes account and I have received several emails for the replies to this thread, however I have not received an email from the Support Engineer for case 00733739 yet. No luck in the SPAM folder either. 

Hi, Jack -- It's possible that the email address we have on file in our system currently (which I used to create your ticket) is no longer valid. If you could create a 'dummy ticket' using this form (please put it to my attention), I can compare the email address you used to create the ticket with the one I pulled from your file and can update your case accordingly.

I will then close the 'dummy ticket' and associate the new email address provided with your existing case. I'll also be sure to forward you the confirmation email and we'll go from there! :)

Christie, dummy ticket is sent!

After checking my account, i realized that I am on an account that I created while I was a student. If we cannot get the ticket through, it may be due to the email I used when I created the account. If this doesn't work I can submit a ticket with my current work email.

I think you can accomplish what you want to do but you will need a second variable. You are using the TextEntry variable to both check the user's answer and to display on the sticky note. If you create a second variable to hold the answer for checking, you can copy TextEntry to that variable and trigger TextEntry to go blank when the sticky is dropped on the hotspot.

In my image, "Answer" is the variable that will hold the answer to check it.

I have tested this and it works for me. Let me know if you have any questions.

Great suggestion, Jennifer! Thanks so much, and Jack, please let us know if that will do the trick for you!

Otherwise, I wanted to confirm that I have received the 'dummy' ticket, and yes, the email address you used to create the ticket did not match what we had on file. I'll be updating momentarily, and forwarding the previously sent messages accordingly. :)

Hi Jennifer, thanks for the suggestion!

Your  suggestion works great! however, where one problem is solve, another rises. I use my %TextEntry% variables several times throughout the eLearning. If i create a trigger that sets TextEntry to (blank) then when I access the variable later on, it will also become blank. 

I think I solved this problem as well by creating a second set of TextEntry variables and having them set to equal the first set. But even this creates one last problem. This also solved an issue with having a hover state that expands the small scribbled note to the original note. (it has the first variables parallel.

So the problem I'm now having with this fix is if the learner decides to move the sticky note back after it has been correctly dropped into its drop zone. If this happens and the note moves back to its initial location, and the variable that was present before is no longer there because it has been changed to blank.

I'm still open to any suggestions. If there is a better work around great! if not I can play with triggers some more. But its important that the notes that do lose their variable still appear to have it if returned to my sticky note bank

Just a though - would creating a 4th state (Normal, Dropped, Hover, 4th) that the note switches to after returned to the bank work? I'm playing with it now.

What if instead of using the second variable to store answers, you used the second variable for DisplayText? Then you could set DisplayText to TextEntry initially, change it to blank when your sticky note was in the dropped state, and set it back to TextEntry when the sticky is in the Normal state.

Great idea Jennifer! That sounds like it works! I'll make the changes and let you know how it works asap!

In my experience, every subsequent state inherits things like text boxes from the Normal state. If you were to create a 4th state, I'd recommend creating a blank Normal state and then have a WithText state that is your current Normal state. That might solve your drag-and-drop issue without a second variable, too.

Glad to help! I hope one of these ideas solves the problem. :)

Alright! This has worked! (For the most part) If either you, Jennifer, or Christie would like to take one more look at my updated test file you can see how I solved the issue with the sticky note keeping the text I want between each state. Once you drag the sticky note into the drop zone, take it out and let it snap back to its original position. I believe the sticky note reverts back to its Normal state. Which is only a problem because that state no longer contains any next.

Hi, Jack -- I see that Karla, one of our Engineers, is currently testing your file as well. I just wanted to stop in to note that if you find that Jennifer's suggestion does the trick, please be sure to contact Karla in your case so that she can go ahead and close the file if nothing further is needed. :)

Christie, I made sure to email Karla updating her on the situation along with the updated test file. Right now i've narrowed my problem down to a much smaller issue. 

Thanks for all the support, - everyone!

I think that what you want is for the text to appear on the sticky whenever it is not in the Drop Correct state. Try deleting this set of triggers (copy them first so you can put them back if necessary). It seems like it works the way you want without them -- the text reappears on the sticky when in the original position.

Interesting Jennifer. After deleting that trigger it solves the issue of the sticky note moving back to the bank, but it creates this error again when the state is in its small scribble form

OK, one more suggestion. Add a trigger that changes the DisplayText to blank when the state of Picture1 is Hidden in the place of the triggers you deleted.

I think this should resolve it -- please let me know!

Hi Jennifer, I tried your suggestions and sort have gotten it to work. I've included my latest story test file. Check out the video in the beginning. It is a screen recording of the user testing I did in the preview. 

In summary, the drag and drop does exactly what i want it to do when:
1. I initially drop the note into the drop zone

2. when i return the note to its "bank"

It has odd behavior when:

1. I hover over the sticky note for a second time.