I've set a variable to change once all buttons on the slide have been visited. This variable change is meant to trigger a button appearing. It works when I preview it on the single slide, but not when I preview the entire project. At least not usually. Although sometimes it does work when I preview the entire project.
It's difficult to troubleshoot without seeing the file. Best guess: I've seen this issue occur when the same variable is used for different interactions. For example, a T/F variable might be changed to True on completion of the first interaction the user encounters. Well, then it's already True when the user reaches the second interaction.
If that's the problem, the solution is simple: use a unique variable to track completion of each interaction.
If that's not the problem, I suggest you upload a copy of your file, so someone can look at it.
I am having the same issue however the solution above did not fix it.
I've set a variable to change the Next button back to Normal once 5 items on the slide have been visited (ie states have changed to visited). However the Next button returns to normal after visiting only one of the items. It works correctly when I preview it on the single slide, but not when I preview the entire project, or when published.
If anyone has any other ideas that I can try that would be most appreciated
Unfortunately the content is security protected so I can't share. Attached is a screenshot of my triggers panel. The slide I am working on is acting like a menu slide which has buttons to take the learner to a series of topic slides. I have created triggers to return to user to the Menu once they have completed each topic. The below triggers work when I am in preview mode however they do not work when I publish. Any help would be most appreciated!
There's a trigger that hides the Next button when the timeline starts. That will run every time the user returns to the slide—even if the button was previously enabled.
The trigger to enable the Next button is based on the conditions that are in the Visited state. Each object will automatically change to Visited when it is clicked. Thus, the conditions could be met before the topics are completed.
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It's difficult to troubleshoot without seeing the file. Best guess: I've seen this issue occur when the same variable is used for different interactions. For example, a T/F variable might be changed to True on completion of the first interaction the user encounters. Well, then it's already True when the user reaches the second interaction.
If that's the problem, the solution is simple: use a unique variable to track completion of each interaction.
If that's not the problem, I suggest you upload a copy of your file, so someone can look at it.
Hi Judy
Thank you kindly for your help. That actually did the trick!
I did notice the issue occurs again when return to the slide though.
I changed the when revisiting setting on these slides to resume to saved state and that worked, so I guess that's my workaround.
Thanks again!
It's a setting in the program because it's best practice. Best practice is not a workaround. :)
I am having the same issue however the solution above did not fix it.
I've set a variable to change the Next button back to Normal once 5 items on the slide have been visited (ie states have changed to visited). However the Next button returns to normal after visiting only one of the items. It works correctly when I preview it on the single slide, but not when I preview the entire project, or when published.
If anyone has any other ideas that I can try that would be most appreciated
Troubleshooting is just guessing without seeing the .story file. If you upload it, someone might be able to solve the issue.
Here are the best practices for uploading a .story file:
Unfortunately the content is security protected so I can't share. Attached is a screenshot of my triggers panel. The slide I am working on is acting like a menu slide which has buttons to take the learner to a series of topic slides. I have created triggers to return to user to the Menu once they have completed each topic. The below triggers work when I am in preview mode however they do not work when I publish. Any help would be most appreciated!
Here are the issues I see based on the images:
This post has info about how to deal with those issues: TIP: Create a Custom Menu Slide - Articulate Storyline Discussions - E-Learning Heroes
That still doesn't explain why the triggers would work when previewed and not when published. I suggest you contact the Articulate support team: Contact Support for Help with Any Articulate E-Learning Course Development Software