Is it possible for the admin to manually change a learner's course status to complete? (i.e., a learner completes the course but due to a network glitch, the status doesn't update)
There isn't a way to manually mark learners as complete in Reach 360 but I can confirm that we have an open feature request for this enhancement. I've added your voice to the report so we can notify you as soon as it makes it to our product roadmap.
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3 Replies
Hi Learning Development,
Thanks for reaching out!
There isn't a way to manually mark learners as complete in Reach 360 but I can confirm that we have an open feature request for this enhancement. I've added your voice to the report so we can notify you as soon as it makes it to our product roadmap.
If you run into any issues with reporting in the mean time, feel free to contact Reach 360's dedicated support team so they can help check the behavior!
Thank you so much for the response! We'll be on the lookout!
-Katie Hackney
L&D
p: 248-269-6000 e: learning@nabancard.com
*Raise a request for L&D -* *Click Here!*
Merchant Support Phone Line: 866-485-8999 24/7/365
CONFIDENTIALITY NOTICE This e-mail message and any attachments are only for
the use of the intended recipient and may contain information that is
privileged, confidential or exempt from disclosure under applicable law. If
you are not the intended recipient, any disclosure, distribution or other
use of this e-mail message or attachments is prohibited. If you have
received this e-mail message in error, please delete and notify the sender
immediately. Thank you.
You are most welcome! Also, your contact information came through as well. This Peek video will show you how to edit it out if you’d like!