Blog Post
DarleneMcDoe
6 months agoCommunity Member
I was in the process of trying to open up Articulate and was advised that there were updates. The updates never downloaded (no status was given), so I rebooted my computer thinking that would help. When I tried to access Articulate again, meaning trying to sign in, I received an error message saying 127.0.0.1 refused to connect. Can you advise why or help me get connected?
- BWoods6 months agoFormer StaffHi Darlene. That definitely isn't the experience we want you to have. The quickest way to get technical assistance for issues like this is to open up a support case using this form: https://access.articulate.com/support/contact/360-teams
That process will connect you with our support team. They'll be able to troubleshoot what's happening and get everything working for you.