Blog Post
DarleneMcDoe
Community Member
I was in the process of trying to open up Articulate and was advised that there were updates. The updates never downloaded (no status was given), so I rebooted my computer thinking that would help. When I tried to access Articulate again, meaning trying to sign in, I received an error message saying 127.0.0.1 refused to connect. Can you advise why or help me get connected?
BWoods
6 months agoFormer Staff
Hi Darlene. That definitely isn't the experience we want you to have. The quickest way to get technical assistance for issues like this is to open up a support case using this form: https://access.articulate.com/support/contact/360-teams
That process will connect you with our support team. They'll be able to troubleshoot what's happening and get everything working for you.
That process will connect you with our support team. They'll be able to troubleshoot what's happening and get everything working for you.