Blog Post
SaraGholampour
8 years agoCommunity Member
Do you know whether it's possible that only some users, not all, would be affected by this Suspend Data issue? We have a course with a lot of slides (108 text and images, some interactivity, no audio), all slides are Reset to Initial State, and the course is set to prompt to resume upon return. Some users' records are showing status as Incomplete even though they have completed the course several times. The course is set to record completion by number of slides viewed (all 108 of them). We are publishing to SCORM 1.2.
- DeborahSeidman8 years agoCommunity MemberSara, 1) turn off prompt to resume upon return. If you have a student accidentally hit the wrong button then you are SOL and since you can't see their data you can't independently confirm how far they got. I turned off this feature and that helps. (A lot.) 2) I encountered a problem recently with a new release of flash that was wiping out data but I think its was fixed since the problem stopped occurring after Flash came out with a new release. 3) Turn off HTML 5. The implementation on AICC for sure is atrocious. If a student opens on an ipad/iphone or even some android devices and you have html 5 turned on, it will wipe data. So will firefox if flash is not installed. And there are other issues too. Just turn it off. Good luck.
- SaraGholampour8 years agoCommunity MemberThank you Deborah!