Blog Post
Hi Tiffany,
Thank you for getting in touch! We’re gradually rolling out the free trial of AI Assistant so we can carefully monitor performance, gather user feedback, and address potential issues in real time. We want to ensure a smooth, seamless experience for all our users.
AI Assistant will begin rolling out to Articulate 360 customers this week. All existing customers should have access to AI Assistant by Tuesday, September 24th. You’ll receive an in-app message once AI Assistant is enabled for your subscription. If you still don’t have AI Assistant at that time, let us know, and we’ll check on it for you.
- EbonyEnglish3 days agoCommunity Member
Hi Eric,
Wow..how do you decide which account gets to experience the trial first?
- KikiSaryKusumas3 days agoCommunity Member
Hi Eric,
I also want to know how this free trial will be established in our subscription because we have a bigger group of people in our Articulate Teams. Please also send a notification beforehand to us (the administrators) before you proceed this because this also need to be reviewed by our IT compliance teams first.- AshleyT-Pollard2 days agoStaff
Hi KikiSaryKusumas !
Account admins and owners have received notice of the ability to toggle off the free trial or disable AI completely for their teams. You're welcome to share this article with your admin to confirm, and when the trial is enabled in a subscription, users will receive an email notice as well.Hope that helps!