Week 1 Welcome & Introductions

Hi everyone! 👋

My name is Michelle Filippini, and I’m based in St. Petersburg, Florida. I work for Duke Energy as a Senior RS Technical Training Specialist in the Residential Solutions organization. My role focuses on designing and delivering training programs that support a wide range of audiences, including Enrollment, Technical Services, Customer Care Operations, contractors, and field technicians. I create computer-based learning (CBL) courses using Articulate Storyline, develop microlearning videos with Camtasia and Vyond, and help ensure employees and contractors have the knowledge and skills they need to support our home protection programs. I also evaluate training effectiveness and continuously improve learning experiences based on feedback and performance metrics. 

I joined the AI Assistant Certification Cohort because I’m excited about the possibilities AI offers for learning and development. As a training professional, I’m always looking for ways to create more engaging content, streamline development processes, and improve the learner experience. I’m hoping this cohort will help me better understand how to leverage AI tools to increase efficiency, enhance creativity, and discover new ways to support training and performance outcomes.

Bonus: Meet Finn! 🐾
My favorite coworker is my Cavalier King Charles Spaniel, Finn. He’s always nearby while I’m working from home, providing plenty of furry hugs and keeping me company throughout the day. Whether I’m building a course, recording a video, or attending meetings, Finn is usually right by my side and makes every workday a little better!

I’m looking forward to learning with all of you and seeing the creative ways everyone is using AI in their work! 😊