Forum Discussion
Week 1 Welcome & Introductions
Cheers everyone! My name is Shannon, and I work for Roche Diagnostics based in the SF Bay Area. My current role (official title is Technical Product Manager) focuses on support for both our global field support organization and customers. Part of my job is to develop technical learning programs for our products that can be used for internal and end-user training.
Rise360 has been a great tool for the past 2 years to design on-demand, interactive content for participants. I joined the AI Assistant cohort to learn how to improve content design that will foster more user engagement, excitement and knowledge retention. Our training content can be fairly comprehensive and heavy with technical details, so I'm always looking for ways to present this information in a format that is easy to understand and not overwhelming, even enjoyable for participants.
No pets in my apartment, but I'm living vicariously through everyone's furbaby photos!😁
Hi there ShannonRich so glad you're here! It sounds like you have a couple of years of Rise experience under your belt, so I'm eager to hear your thoughts on how the AI Assistant makes content creation even easier for you.