Week 1 Welcome & Introductions

Hello, everyone! I'm Jessica Souter, and I'm located in southwest Florida. I work for a managed vision care company as an instructional designer. In my role, I design and develop training materials mostly for call center representatives. A lot of the materials within the curricula I manage are virtual instructor-led; however, my team is hoping to expand the offerings to utilize more self-paced content, including innovative opportunities for practical application.

This is where learning more about the AI functionalities within Articulate comes in. With the knowledge I gain from participating in this cohort, I hope to be able to more efficiently and effectively develop those materials to create a more positive learning experience for our trainees!