Week 1 Welcome & Introductions

Hi everyone! My name is Crystal Webb, and I’m based in Cockeysville, Maryland, but I was born and raised in Southside Chicago. I work as an Operational Training Specialist, where my day‑to‑day focus is on designing and delivering learning experiences that help people build confidence, skills, and consistency in their roles. Much of my work involves translating complex information into clear, practical training, developing learning materials, coordinating skills-based training sessions, and supporting learners as they apply new skills on the job, including onboarding and continuous improvement training.

I joined the AI Assistant Certification Cohort because I see AI as a powerful extension of the work I already do. I’m especially interested in learning how to thoughtfully integrate AI tools into training design, content development, and daily workflows. I intend to be able to work more efficiently and to create better learning experiences. My goal is to leave this cohort with practical, hands‑on skills, a deeper understanding of responsible AI use, and concrete ideas for how AI assistants can support learning, performance, and innovation in my role.