Week 1 Welcome & Introductions

Hi, everyone! My name is Ian and I'm based in western Connecticut, USA. I am the Training Manager for the North America sales region at Thule, a manufacturer of consumer products for active families and outdoor enthusiasts. Along with two colleagues, our team designs and delivers product training for Thule's retail partners globally, as well as customer & consumer facing teams internally.

We've used Rise 360 for the past 6 years to author product training and, more recently, corporate compliance content for our LMS, Thule Academy. Our small team is responsible for developing training across 25+ product categories, so we're constantly looking for ways to create high-quality courses and microlearnings more efficiently. I'm eager to learn best practices for incorporating AI Assistant into my daily workflow in Rise and how to leverage the feature as a novice Storyline user.