Forum Discussion
After AI Localization
Hi. I need urgent help. I have a Rise file that for which I need an XLIFF. Unfortunately, I clicked on translate to check out the localization feature and now I can't get rid of it or create an XLIFF. I archived and deleted my translation -- in fact, I don't think it worked because I didn't realize this was a paid add-on. How can I completely get rid of the localization on my file so I can create an XLIFF? And of course, I need it today. :-)
Hey JanMorris,
Sorry to hear that you've run into this setback.
I noticed that you've just connected with my colleague Phil, through a live chat. Great to see that he resolved this issue for you, quickly!
Please let us know if you need anything else.
- ker_nonymous2 days agoCommunity Member
StevenBenassi I am having the same exact problem.
I have tried:
- Duplicating the file
- Archiving the Language
- Deleting the Archive
- Sending a Copy via email to create a new session
- KellyAuner1 day agoStaff
Hi ker_nonymous,
I'm happy to help!
First, I'd like to confirm if you're using Rise 360 or Storyline 360. It appears that Jan was working on a Rise 360 course. Their issue was resolved by saving the course as a standalone course, then exporting a XLIFF from that. Here's a quick demo.
Please let me know if this works!