Forum Discussion
Are your Rise markers turning black or just mine?
I sent a SME a review link a while back and some of the labelled graphics were properly white on red and some were black on red. When I opened the hood to have a look, they were white again. They are black in edit, preview, and review. I've deleted and redone - same thing. I created a whole new topic/block and had white ones. Until I did something, and then, to quote Amy "Back to Black".
Is this happening to anyone else? I'm wondering if it is since the new release. It's the second issue I've had - the other is that two asterisks now makes text bold - when I used it to insert comments, requests to the SME etc, because ** are easy to search for.
Hello ElayneSandahl,
Sorry to hear that you ran into this snag.
It sounds like your course might be encountering difficulties with retaining the edits you're making. Have you tried duplicating your course or reusing the affected blocks in a new course to isolate if the behavior affects only the course you worked on? If you're constantly seeing this issue across multiple courses, please open a case with our support team here to connect with a support engineer who'll be able to help check what's happening.
Hi Jose - Thank you, I did duplicate the course. I also deleted and re-added an labelled graphic and it was white while under the hood, but back in edit (or preview) mode and it went to black. BUT, it's a few days later and it's all fine now! The magic of IT - ask someone who knows, and they don't even have to fix it, just wave magic words around!!! Thank you!
Hi ElayneSandahl,
I'm glad to hear your course is working as expected now! If you run into any trouble moving forward, please don't hesitate to let us know here or privately in a support case.
