Forum Discussion
Articulate AI
Hi AshleyT-Pollard, My department is strongly considering upgrading to the new AI Assistant. Our account admin enabled the features, but nobody on our team can see the new features within Storyline. We did reach out to your support teams but haven't heard back yet. Is there something we are missing or any assistance you can provide? Thank you.
Hi LeaMathieson-9c ! The AI Assistant trial will be turned on for all Articulate 360 subscriptions no later than tomorrow (Tuesday, Sept 24th!). Apologies I missed this week when I could have manually enabled it. Not to worry, you'll still get the full 3 weeks of a trial starting tomorrow.
Hey, JasonEdelman-24 ! I looked for a case for you or your team and didn't find it right away. Do you have the case # that came in the autoresponse upon submission? It could be that you're in the same boat as others where it simply wasn't enabled yet, but it'll be available by tomorrow. Keep me posted if you don't see it or are having any other trouble.