AUDIO and SCREEN is CHOPPY

Has there been a solution to this issue?  We recently purchased Articulate 360 and sold it on the ease and simplicity of using Rise and Peek (over Camtasia which we own now for recordings) for more non-formal training and information sharing.  In a simple POC the Peek videos were fine.  Now that we have recorded a dozen and are going back to review, we are seeing the issues with audio and video as mentioned above.

I did download the latest version this morning (as other recordings were a few weeks ago) and verified .NET FW 4.7 was checked, but in my first recording this morning it is already having issues.

Any insight or help would be appreciated, as part of our "sell" for bringing this in was a simpler recording tool than Camtasia or Replay for "light" users.

Thanks!