Forum Discussion
AUDIO and SCREEN is CHOPPY
Hi,
My version of Peek 360 is all up to date. I've just used Peek to screen record a webex. The webex was fine to listen to in real-time but the recording (regarding the audio) is awful. Sometimes it is clear but then it either drops out completely or sounds like the mic has a dodgy cable. The video recording was fine.
I have an HP Elitebook 830 G5, running W10 Pro, i5-8250u, CPU1.80GHz
I've logged this with our internal IT support team. But if this is a known issue then I can pass that info onto them.
Kind regards,
Mike
Hi Mike,
Thank you for reaching out! I am glad to see that you connected with our Support Engineers on this. You are in great hands with Chris. Please keep us updated on the progress with your IT team!
In the meantime, please let us know if there is anything else we can help with!