Forum Discussion
SilviaMilanova
8 years agoCommunity Member
AUDIO and SCREEN is CHOPPY
Hi all,
When I record my full screen, the audio is super choppy, cutting in and out. The quality is very poor. Also, the screen "jumps" when I preview the recording after I'm done.
Is it just my...
JamieMohney
6 years agoCommunity Member
I am also experiencing choppy audio when using Peek. I am using a direct headset when recording and am hard wired in for internet connectivity. I've tried recording multiple times but I get the same result each time. When I record my audio with other recording tools such as Audacity, the audio is perfect.
Has there been any support resolution on this issue? It doesn't seem like an isolated issue based on this thread.
- LaurenDuvall6 years agoStaff
Hi Jamie!
That doesn't right! We haven't released a fix related to choppy audio in Peek 360.
Let's start with these three questions:
- If you have external monitors plugged in, can you try unplugging the monitors and recording a Peek? Are you still hearing the same choppy audio?
- Can you try using another headset or even using the computer speakers when recording a Peek?
- Are you using Peek for Windows or Peek for Mac?
I'm looking forward to seeing where the culprit is!
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