Forum Discussion
Blank screen showing after video screen
Morning all
I'm not sure if anyone else has experienced this. I was testing updated modules that were previously working and only had logos updated. Where there was an animation, the next/begin button would take you to the next screen. When I moved to the next screen, nothing was loading. I looked at the screen in SL player, and it was working when I viewed this screen by itself. As soon as I looked at the screen in a scene, I couldn't see anything on the screen. Very frustrating. I knew the module had worked the last time I updated it. I rewound the SL updates to the version prior to when the module last worked, and hooray, it worked. I think there might be an issue with the most recent update.
Cheers
Jen
Hello Jen,
Sorry to hear about your experience. Happy to troubleshoot this with you!
Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at why your course is not working properly with the newer versions? We'll delete it when we're done testing!
