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JohnJennings's avatar
JohnJennings
Community Member
8 months ago

Blurred images generated by Review 360

Has anyone noticed something odd about the feedback pane in the rise modules lately...for some reason the images are no longer legible.  

  • I noticed the same issue. I hope this gets addressed because I rely on having clear images in Review 360.

  • I was noticing the same issue. We are seeing this problem in all our reviews. I would love to know a solution as I can't see the details for the test where I made comments. 

  • Hi Everyone, 

    Sorry to hear you ran into issues with the screenshot feature of Review 360. 

    I did a quick test to test the functionality and it looks like the screenshots look clearer now compared to the images shown in John's image file. We also released a fix for Rise 360 where Review 360 Feedback screenshots are blurry and unusable. This fix may have also affected Storyline 360's screenshot functionality in Review 360. 

    Can I ask if anyone here is still encountering quality issues with their Review 360 screenshots?