Forum Discussion
Brief flash between slide layers
Hello, I was wondering if anyone knows what I could do to resolve this issue. I keep seeing all the items briefly flash at the beginning of every slide layer. I am not sure why this is. I've made su...
Hi all! I'm so sorry for the delay. We have just released Storyline 360 Update 95 which includes the fix for the bug where a flash would appear between slide layers. I've tested LaurenHamilton's file and I am not seeing the flash anymore after updating.
To take advantage of this fix, please update Storyline 360 in your Articulate 360 desktop app!
Any update on whether a fix is in the works for this?
Sorry, no. Articulate has not updated me, but my case is still open. I will update if they ever let me know that the issue is resolved.
Hi all
Thanks Jennifer for lodging a support request and everyone for their suggestions...
An FYI - Unfortunately this issue is persisting I have ran into the same issue of base layer flashing briefly at start of all layers regardless of triggers and settings used. I tried the workaround suggested above - 'rewind the version back to 3.90'. However after installing older version I received an error message when I tried to view the slide and layers - 'this version does not support AI Assist features, please upgrade to the newest version. So I am still stuck with a slide that doesn't display properly and makes my work appear and perform to a subpar standard!!
Hi JulieTaylor-3a8,
Thanks for reaching out about this!
I can certainly understand how frustrating this issue can be. You're correct that the current workaround of rolling back to an earlier version of Storyline will limit the use of Articulate AI. I've added you to the bug report so we will update you as soon as we have news. We appreciate you working through this with us!
