Forum Discussion
Bug/Issue in Rise Edit Pane
Hello! I've been experiencing an issue/bug when using the edit pane in Rise 360. Whenever I type in the Edit pane (mainly with headings/subheadings and changing the text on a continue button), the text seems to glitch and will back space, add extra letters, skip letters, etc. I have to retype multiple times or type extremely slowly to avoid this glitch.
Is anyone else experiencing this? Is there a way for me to fix this? It's slowing down my development.
Hi HarleyWahl-9ad4,
Sorry to hear that you ran into this snag.
I'm not seeing this issue being reported by other users, so there's a possibility the behavior is isolated to your browser. I'd like to ask a few questions to clarify your experience:
- Does the issue happen if you test Rise 360 in other browsers?
- Do you have any active browser extensions that check for spelling or grammar? If yes, does disabling them improve the performance of Rise 360?
- Have you tried clearing your browser's cache?
- Is your browser up-to-date?
- Does the issue happen using your browser's private or incognito mode?
Please open a case with our support team here if the issue is happening regardless of which browsers you use to connect with a support engineer for further troubleshooting.