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DebbiePace-d0cd's avatar
DebbiePace-d0cd
Community Member
2 days ago

Can't paste a screenshot in Storyline

I just SnagIt to get screenshots I need and copy and paste onto a Storyline slide. I've never had a problem until a couple of days ago.  I can copy and paste the image onto a blank Word doc so I know it's not SnagIt. So far, the only way can get the image into Storyline is to save the image as a picture and insert a picture from the file. Has anyone had this issue and able to direct me to resolve it?

 

5 Replies

  • Normally I just use a Ctrl + Alt + PrtScn, then Ctrl + V and it will paste it. I may need to adjust size but it will paste it. 

    • DebbiePace-d0cd's avatar
      DebbiePace-d0cd
      Community Member

      Thank you. I tried that but it didn't work.  I appreciate it 

  • Update to the latest version there was a bug when pasting to PPT suspect it is the same issue.

  • ChrisGonzalez's avatar
    ChrisGonzalez
    Community Member

    I've been having the same problem, but after updating to the latest version (3.115.36688.0 released on April 14) the issue has gone away. I can copy a screenshot in Snagit and paste into Storyline as normal.

    • DebbiePace-d0cd's avatar
      DebbiePace-d0cd
      Community Member

      Thank you very much.  I will let my IT guy know so he can get the updated for me.