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BrianOchieng's avatar
BrianOchieng
Community Member
2 years ago

Custom Submit button has to be clicked twice to submit interaction

I am having a challenge I need guidance on. Custom submit button has to be clicked twice to submit an interaction. I also have correct, try again and correct answer feedback layers. Please help. Source file is attached

storyline 360
    • BrianOchieng's avatar
      BrianOchieng
      Community Member
      2 years ago
      Sandeep Gadam

      Hi Sandeep, I don't think that would be sustainable if someone has like 20 modules and has to recreate the same slide. What could be the issue here. I have noticed sometimes it happens on custom true/false and sometimes it happens on pick one or pick many statements.

       

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hi Brian, 

    The reason why you have to click twice is because your slide is missing the 'Try Again' layer which would normally appear after you enter your first incorrect response. This is because you have the number of attempts for the slide set to 2. 

    To correct the behavior, you'll either need to: 

    • Add a 'Try Again' layer for the question slide

    • Reduce the number of attempts to 1

    Hope this helps!

     

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