Forum Discussion

AlbaPrez-f4f046's avatar
AlbaPrez-f4f046
Community Member
2 years ago

Delete folder

Hi, I can not delete an empty folder, can you please help me??

  • Hi Alba! Sorry to hear that you're having issues deleting a folder in Rise.

    I would like you to try the following steps to see if we can fix the issue:

    1. Clear your browser's cache and close all instances of your browser
    2. Relaunch Rise 360 again and try deleting the empty folder
    3. Use a different supported browser to access Rise and delete the folder

    If available, try using another machine or device to further isolate the issue.

    Please let me know if you still need help or have any questions.