Forum Discussion
Email likert scale
How do I set the triggers to email the results of the Likert feedback form to an email?
- SamHillSuper Hero
Hi Chris, there is no "out-of-the-box" solution for this in Storyline. Client side (processed in the browser) software like Storyline, can only make use of the "mailto" link, which provides a method for attaching data to the link, for example, you might have a link like this:
"mailto:someone@somewhere.com?subject=My survey results&Body=Here's your survey results:"
You would then need a method, using JavaScript to take the data from the likert, and append it to the text in the Body parameter.
I'm afraid it is something that would need a JavaScript programmer to complete for you, as the script would need to retrieve the data from the likert, via Storyline variables, append these to the mailto link, ensure the data is encoded correclty (url escaped) and then trigger the link.
There is very limited formatting via the mailto link, and it will not allow any HTML formatting. Just line breaks. So you might end up with something like this:
Subject: My survey results
Here's your survey results:
The training provided enough information: 5
The information was clear: 4…and so on.