Forum Discussion
Enter key adding line to TextEntry box with wrong answer
Hey e-learning folx!
I am having some issues with a TextEntry Box. When I test it with a WRONG answer AND use the Enter key. It will take me to my "Try Again" layer (which is intended behavior), but then when it brings you lack to the slide, the curser lands on a new line.
I go and edit my answer, and the extra line stays, and now even with a correct answer, that extra line made will make my answer wrong. And with each wrong answer, and additional line is made. So, unless the user catches this and deletes the extra line, they will keep getting a wrong answer.
My question... How can I prevent this extra line from being added? Or is there a make-shift work-around solution by 1) by adding a trigger to deactivate the Enter key, or 2) Adding a trigger to clear the box in it's entirety? (not ideal).
Any solutions?
Hello Darci!
I'm happy to help! I understand that you have a text entry field on a question slide with feedback layers. It sounds like when you answer incorrect and return to the slide after the "Try Again" layer, the cursor lands on a new line rather than the line where the answer was typed.
I've tested this on my end and am finding the same behavior. Here's my test.
I've reported this to my team as a bug and will update you if it is slated to be fixed in an upcoming release. Thank you for bringing this to our attention!
I am wondering if there has been a fix for this bug or any other workarounds?
Hello Bobbi,
Sorry to hear that you encountered this issue.
We are still currently investigating this behavior. I've let our engineering team know that you're also being affected by this bug, and we'll let everyone subscribed to this thread know as soon as a fix is released. For your reference, here's a quick look at how we handle bugs.
Hello, I'm just following up on this as it's coming up to 2 years since I posted this. Any insight would be helpful - thanks!
Hi Darci,
Thanks for checking in! We do not have any updates to share at this time. We'll be sure to update this discussion in the future with any news!
Hope that you have a great start to your week!
