Forum Discussion
Exporting a training program with trademarks in it
Trying to upload a training program to our LMS system Workday and it keeps giving us error. Are we not able to upload files that have trademarks?
Thanks
Are the trademarks in the title or the name of the file?
Yes it does have it in the title and throughout the course.
Do you have a work around for this?
Thanks
Hi Kelly,
Why do you think it's the trademark that's causing the error?
If you remove them from the title, does it upload properly?
Kelly was reaching out for me. I even reach out to one of our experts at our company within the Workday team and stumped them. We might be opening a ticket with the Workday to figured it out. I made a copy of the course and removed all the trademark out and still getting the same problem when loading it into workday. Tried Scorm 1.2 and even 2004
Does this happen to other courses? Have you tried loading it to SCORM Cloud to see if it works there?
FIrst time I have had this happen and it is over 100MB (292MB) so I can not use the free Scorm Cloud. I do not feel we use Scorm files enough or had this problem enough for $75 Scorm Cloud
Hi Ed,
Is your SCORM ZIP file 292MB?
Our LMS can't handle SCORM files that size, so that may be your problem.
The exported SCORM file is 292MB.
If it does not support that size how come it allowed me to export it and did not get a error or message when exporting it?
Everything seems to work fine till I tried to load it in Workday. I also have a ticket open with Workday to make sure I'm not over looking something else too
Hi Ed,
The maximum SCORM file size differs from LMS to LMS.
The limit for our LMS is 50 MB. If I try uploading anything larger than that it won't work.
Rise does not know which LMS you are using, so it will create a SCORM file regardless of the size.
Hey all Just wanted to share an update.
Well after sharing my project with Articulate Support come to find out it was not the size of the SCORM file nor the trademarks. Turns out It was the Italic letting I had in the title of the course.
nice catch - thanks for the update
