Forum Discussion

MichelleThomas1's avatar
MichelleThomas1
Community Member
13 years ago

HELP - Markers Not Working In Preview Mode

I am having trouble using the Markers in Storyline. I have used this engage feature previously in modules and had no issue. However, now, when I enter content in the description part, it does not show when I preview. 

Has anyone else had this issue? Any workaround?

I have already deleted and re-added and had the same problem each time. 

I have attached screen shots to this post.

8 Replies

  • Hi Michelle,

    I had similar problem with markers. What I did was; I deleted the markers and inserted again.

    Good Luck.

    Hassan 

  • ALitchfield's avatar
    ALitchfield
    Community Member

    I am having this issue with a course right now. Within the whole course my markers aren't showing the text that should be there. Was there ever a work around for this?

    • WendyFarmer's avatar
      WendyFarmer
      Super Hero

      Hi Annette

      you don't happen to have the checkbox ticked 'Audio only' that would stop text from displaying.

  • Hi Annette! 

    It looks like Wendy has pointed you in the right direction here! If you're still having trouble, you're welcome to attach your file (or even just one slide) to this discussion thread, and we'll take a closer look. :)

  • NicoleUhl's avatar
    NicoleUhl
    Community Member

    Did anyone find a solution for this? My text is not showing in preview mode either? 

  • Hi Nicole, and welcome to the E-Learning Heroes community!✨

    I see that you’ve reached out to our Support Engineers and are working with my teammate, Cleo. You’re in great hands! We’ll continue the conversation in your support case.

  • I know this is old, but I had the same issue.  If you select all of the numbers and "bring them to the front", it will work again.  

  • Hi Kyle, 

    Thanks so much for sharing your resolution in this thread! I'm sure it will be helpful to other folks in the E-Learning Heroes Community!

    Feel free to share any questions or discoveries with us in the future!

    Have a great afternoon, and happy developing!