Icons in the content library are not loading when searched for.

FYI, Tech Support has responded via email and confirmed that it is a known issue. They are now working on it.

When can we expect a resolution for this problem

I'm seeing this as well. Hope it's resolved soon!

Same here, Please advise when this will be resolved as this slows down the design process. I use icons on almost all slides.

Having the same issue just now. Please no, I need my icons!

Having the same issue as well. Hope this gets resolved soon! 

Update: I just received a reply to my support case concerning this issue: "Icons in Content Library 360 are loading normally again, and we're monitoring the situation carefully"

I just tried it: seems to be working again :)

I'm still having this issue.  Do I need to roll back the latest update?

Hi Steven,

Yikes! Not seeing any icons in your search results is definitely not expected when using the Content Library in Storyline 360! I’m happy to get this sorted out with you! I have a couple of follow-up questions regarding the icon search so I can understand what you are experiencing a little better.

Which version of Storyline are you using? I am using Storyline version 3.73.30119.0.

I was able to see search results when I searched for terms like "volume" or "bell". Can you test those search terms and see what happens on your end?

Thanks for reaching out and I look forward to your response!

I am also facing same issue.