Forum Discussion

valerieshaw's avatar
valerieshaw
Community Member
24 days ago

Inserting new clips into Replay file

I am trying to add bumper videos at the beginning and end of an existing replay file, however, when I insert them, the program does not allow me to simply click and drag them into place. I have tried a couple of methods now for inserting the video clips, but the issue remains. I'm sure this is just user error but I am hoping someone can help explain how to drag an inserted clip into a different part of an existing replay doc. 

Replay 360

1 Reply

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    21 days ago

    Hi valerieshaw​!

    Sorry to hear you're having trouble adjusting videos in Replay 360!

    Replay authors should be able to click and drag any video file to their desired location on the timeline. Testing the behavior on my end, I was able to add bumper videos, surrounding a central video, with ease.

    First, I suggest performing a repair of your Replay 360 installation to see if that corrects the behavior. If that doesn't do the trick, and this issue is file-specific, do you mind sharing a copy of the Replay/video files you've been working with?

    Feel free to upload those items here in the discussion or privately through a support case. We'll delete them from our system as soon as we finish testing!