Forum Discussion
Issue with Replay 360
Hello! I recorded video through Replay 360 one week ago, and when I went back in to make edits this week, all of my video and images are fuzzy. They did not display that way when I originally recorde...
Hi ITTraining-6910!
Sorry to hear you've run into this setback while working in Replay 360!
In one of your screenshots, I noticed the mention of OneDrive. Have you been storing your Replay 360 files on a network drive as well? Doing so can indeed cause some erratic behavior due to latency issues. We recommend keeping your project files on your local hard drive (typically your C: drive), to avoid unexpected behavior such as this.
If you're still seeing this issue while working locally, please try a repair of your Replay 360 installation. If that doesn't do the trick, please connect with our team through a support case.
They'd be happy to continue troubleshooting with you!