Forum Discussion

RobertKoblitz's avatar
RobertKoblitz
Community Member
7 months ago

Low Quality of Screencast with Peek and Replay

Hello, The Video files created with Peek and Replay are very low quality. The Videos are blurry. I do screencasts from a desktop with full HD Resolution. Any suggestions?   regards
Peek 360
LucianaPiazza's avatar
LucianaPiazza
Staff
7 months ago

Hi Robert,

Thanks for reaching out!

I understand you have created screencasts in Replay. Do you happen to notice any difference in video quality when Recording a Webcam Video Only in Replay?

Generally, you'll see a reduction in quality each time you add a step in converting or importing video files. So by recording in Peek and importing that recording into Replay, you'll likely see a loss in quality. 

If you'd like our support team to offer any tips or suggestions, feel free to share your files within a support case.

Have a great afternoon! 

  • RobertKoblitz's avatar
    RobertKoblitz
    Community Member
    6 months ago

    Hello,

    I have used Peek and Replay for direct screen captures on my laptop.

    The quality of the .mp4 files created by both applications is 15 frames/s, and the data rate is below 2000kbits/s. The video content is barely readable.

     

    regards Robert

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      6 months ago

      Hi Robert,

      Thanks for the additional information. We have an open issue for Replay 360 where frame rate drops can be seen when creating a Full HD recording. I've added this ELH post to the bug report.

      One workaround is to use Storyline 360 instead of Peek 360 and Replay 360 to create the recordings. Have you tried using Storyline 360's screen recording feature to see if you encounter similar behavior?

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