Forum Discussion
Make Your PDF Pop in Rise 360
I get this behaviour too - with a simple URL (no iframe code). The embed feature for a PDF is unreliable and unusable. I see that PDFs have been discussed for years - I presume it hasn't always been the case?!
Looking at the request/response headers - the server is returning a 204 code when it fails to display, which means there is no content being returned (blank screen).
- JoseTansengco5 months agoStaff
Hello Matt and Nick,
Sorry to hear that you're seeing a blank screen when trying to view your embedded PDF.
Typically, a blank screen could mean that the PDF failed to load from the platform where it is hosted. Would you mind sharing copies of your PDFs here? I'd like to test the same embed behavior by hosting your PDF files on an environment that simulates a file server. I'll delete it when I'm done testing!
- MattRinker-ac4e5 months agoCommunity Member
I used the example from the post to upload it into a course on Rise 360, then linked to it from another course also on Rise 360. Everything is hosted via Articulate on the Rise 360 software.
Matt Rinker
Training & Development Manager- HetlenaJohns5385 months agoCommunity Member
Hi Matt, did you upload the PDF via an "file upload" attachment first, on the same page. Then use the file location address as the embedded link within the html script?