Neue Frutiger World font line spacing

Hi Paul!

I apologize for the issues you are experiencing with line spacing with Neue Frutiger World font.

I want to ask you a couple of follow-up questions to begin troubleshooting:

• Have you tried replacing the font and then switching it back to Neue Frutiger World? Here are the steps on how to replace a font in Storyline 360.
• Are you working from the latest update of Storyline 360? 

I look forward to your responses and helping you work through this issue!

Hi Andrea,

Thanks for your suggestion.

• I tried replacing the font, but that doesnt make any difference.
• Yes, I'm working with the latest update of storyline 360.

Do you have any other suggestions?

Paul

Hi again Paul! 

Thank you for sharing those additional details.

Your issue is similar to a bug we are tracking and working on where Line Spacing when using Exactly [xx]pt will change after Importing from PowerPoint to Storyline.

One workaround you could try would be to set an aspect ratio of 4:3 in PowerPoint. Please keep in mind that this will solve the spacing issue in Storyline, but will make the font size appear smaller. 

Also, I have linked you to the bug so that you will receive updates should there be any news on this issue. 

Please let me know if the workaround helps for now, and if there's anything else I can help you with! 

Hi there,

The issue is still there. Can this be fixed please?
No suggested workarounds work.

Paul

Thanks.

I created a new case for this and I shared my findings when I was searching for an alternative font. It seems that there are many fonts with the same line spacing issue going on.