Forum Discussion

AndreaBrigan762's avatar
AndreaBrigan762
Community Member
3 years ago

New print trigger doesn't work with the classic player

I just installed the very recent update to test the new trigger to print single slide but it works only with the modern player.

Our courses are made with the classic one because it gives a wide range of customisation options (i.e colors). 

Is it possible to have the print trigger also with the classic player? (please avoid to suggest the usage of javascript). We all pay an annual maintenace fee so or you give us the possibility to heavy customise the modern player with the same settings as the classic one or you deploy features without similar restrictions. It makes no sense to me.

 

Thanks

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 years ago

    Hi Andrea, 

    Thanks for reaching out! 

    The new 'Print Slide' trigger is currently a feature that is exclusive for the Modern Player, but I understand how helpful having access to this feature for would be for users of the Classic Player. 

    I’ll be happy to pass your thoughts on to our product team, but you can also feel free to detail them more through a feature request. Here's how we handle feature requests for your reference. 

  • TeresaVanderpos's avatar
    TeresaVanderpos
    Community Member
    2 years ago

    I agree, I just realized this was a great feature for my current project, went to use it and I can't because our organization also only uses the Classic player as it prefers its look and features.  I have seen this with a few other items where it only works in the Modern Player and as a customer we should receive the same access to new features regardless of the player.  We won't move to the modern player as far as I know, so it seems only fair to ensure you always customize for both.  Thanks

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