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RebeccaRonald's avatar
RebeccaRonald
Community Member
7 days ago

Open Sans Condensed font in table

I'm updating a file which published fine a few years ago, but now one of the fonts is misbehaving - I've reinstalled the font but no luck. 

It's open sans condensed font, and it looks fine in the editor but when I preview or publish it, it reverts to open sans condensed light font. 

Adding to the mystery, when I use the font outside the table it renders fine - see screenshot. 

Any suggestions? 

 

Articulate 360

2 Replies

  • RebeccaRonald's avatar
    RebeccaRonald
    Community Member
    7 days ago

    Additional info: It happens in both review and scorm publishes, on different laptops, under two diff user accounts, in both edge and chrome, and with both classic and modern player used. The old previously published versions still look fine, it's just any publish I do now that messes with the font in all my table headers. 

    • EricSantos's avatar
      EricSantos
      Staff
      6 days ago

      Hi RebeccaRonald​,

      Thanks for sharing the screenshot and details! That context is really helpful.

      I also appreciate you opening a support case on this. I see Mick is already helping you there. He suggested sharing your project file along with the Open Sans Condensed font family in a zipped package so he can investigate further. Once you upload those, he will be able to dig into what is causing the font issue in your table headers.

      Let’s continue the conversation in your support case to keep all the information in one place, but I’m happy to assist further as needed.