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JanetNesseth-2a's avatar
JanetNesseth-2a
Community Member
6 months ago
Solved

Peek 360 won't open

I was going to use Peek 360 today, but I can't get that program to open.  Everything else in the Articulate 360 menu works.   Anyone else have that issue?  

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E-Learning Challenge
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  • JudyNollet's avatar
    JudyNollet
    6 months ago

    I think it's easier to control this using variables. That method is shown in the first slide of the attached file. 

    • There are number variables to track how many buttons are selected in each category (DoesNotMeet, CouldDoBetter, Meets).
    • All the programming is done on a "programming" layer, which is shown every time the user clicks one of the buttons. 
    • Triggers on the programming layer add the number of selected buttons in each category. Then triggers show the appropriate feedback layer based on those numbers. Then a trigger closes the programming layer. 
    • Note: Depending on what someone selects, a feedback layer might not show until multiple selections are made. That's because the first few selections might not meet the criteria for showing a layer. 

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  • StevenBenassi's avatar
    StevenBenassi
    Staff
    5 months ago

    Hi JanetNesseth-2a!

    Sorry to hear you're having issues launching Peek 360!

    I have some follow-up questions to help me understand your situation a little better:

    • Are you able to open Peek directly from your machine, instead of from the menu tray?
    • Have you tried performing a repair of the Peek 360 installation to see if that fixes the behavior?

     

    If a repair doesn't do the trick, it's possible your network endpoints may need to be reconfigured. I suggest connecting with your network admin and requesting they open port 443, then add the domains in this article to your organization's 'allowlist'.

    If you're still having trouble after those steps, please connect with our team through a support case. They'd be happy to continue troubleshooting with you!

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I was going to use Peek 360 today, but I can't get that program to open.  Everything else in the Articulate 360 menu works.   Anyone else have that issue?  

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I was going to use Peek 360 today, but I can't get that program to open.  Everything else in the Articulate 360 menu works.   Anyone else have that issue?  

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Peek 360 won't open","moderationData":{"__ref":"ModerationData:moderation_data:1207084"},"body":"

Hi JanetNesseth-2a!

\n

Sorry to hear you're having issues launching Peek 360!

\n

I have some follow-up questions to help me understand your situation a little better:

\n\n

 

\n

If a repair doesn't do the trick, it's possible your network endpoints may need to be reconfigured. I suggest connecting with your network admin and requesting they open port 443, then add the domains in this article to your organization's 'allowlist'.

\n

If you're still having trouble after those steps, please connect with our team through a support case. They'd be happy to continue troubleshooting with you!

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I will try those things - Thank you!! 

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