Forum Discussion
AlannaOConnell-
11 months agoCommunity Member
Hi Ron,
I don't think it's that - the settings are the same as they have been previously when I used the screen recording feature, but thanks for the idea.
Alanna
- StevenBenassi11 months agoStaff
Hi Alanna!
It sounds like you hit a snag when setting the boundaries for a Peek 360 screen recording.
I see that Ron has been helping you, but I just wanted to pop in and let you know that I've opened a support case on your behalf. Through this case, you can share any sensitive files privately with our support engineers who will be happy to look into this behavior for you!
We can continue troubleshooting through your case to help keep all information in one spot.