Forum Discussion
Peek is recording out of the bounded area
I recorded a piece for a training article and set the bounded area in Peek to the area of my screen I wanted to record. It recorded half of it and half the other area of my screen. In the recording ...
Hi Ron,
I don't think it's that - the settings are the same as they have been previously when I used the screen recording feature, but thanks for the idea.
Alanna
Hi Alanna!
It sounds like you hit a snag when setting the boundaries for a Peek 360 screen recording.
I see that Ron has been helping you, but I just wanted to pop in and let you know that I've opened a support case on your behalf. Through this case, you can share any sensitive files privately with our support engineers who will be happy to look into this behavior for you!
We can continue troubleshooting through your case to help keep all information in one spot.
