Forum Discussion

SarahBezanson's avatar
SarahBezanson
Community Member
8 years ago

Peek videos not aligning with display

I'm fairly new to Articulate 360 and having trouble with Peek. After etting my frame to capture what I want, I create a video to walk my learners through using certain systems. The video that is ava...
Peek 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
6 years ago

Hello Amber and welcome to E-Learning Heroes :)

Thanks for contacting us and sharing what you were experiencing as well.

You mention that the issue happened with and without an external monitor. I'm curious:

  • What is your screen display resolution?
  • Are you experiencing this issue in Peek 360 or Storyline 360? I see this conversation has included both. 
  • KatherineGerbis's avatar
    KatherineGerbis
    Community Member
    6 years ago

    I currently have two external monitors attached. Both Monitors are set to 1680 x 1050 (Recommended) and the scale is set to 100%.

    My Laptop settings are 1920 x 1080 (Recommended) with the scale of 100%

    Hope this helps.

    Katherine Gerbis

    Katherine Gerbis, Ed.S.
    Training/Development Specialist
    Division of Teacher and Leader Support and Development
    Office of Teaching and Learning
    Georgia Department of Education
    205 Jesse Hill Jr. Drive SE
    Atlanta, GA 30334
    Phone: 404.480.2464
    kgerbis@doe.k12.ga.us
    http://gadoe.org

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