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GuillaumeIsn053's avatar
GuillaumeIsn053
Community Member
3 years ago

Points de sauvegarde

Bonjour,

J'ai créé un module sur Storyline 360 qui a été publié en scorm 2004 et publié sur une plateforme LMS.

Mon problème est que lors d'une nouvelle visite, le module ne reprend pas toujours au moment où je l'ai quitté. Pourtant, j'ai coché la case dans les paramètres du player.

Est-il possible de rajouter manuellement des points de sauvegarde du module ?

Merci.

  • Hi, Guillaume!

    Thanks for reaching out. I'm happy to help troubleshoot. To help me better understand the issue, I'd like to ask a few clarifying questions.

    • Does this only happen in the published output or also when you preview the course?
    • Does this issue happen sporadically or every time you try to restart the course?

    I'd also like to confirm that you have your Player settings set to Always resume as shown below:

               Windows 10 2022-11-15 at 3.23.56 PM

    I hope this helps! If you have additional questions on this, please let me know.

  • Hi,

    Thanks for your answer.

    This happen in the published output, in the LMS (Learning Management System).

    It happen always in the same location but not somewhere else.

    About the Player settings, I don't want it to always resume. I want it to resart from where I quit the last time. My problem is that it doesn't works on a part of the project. The rest on the course correctly resart where I quit it. My question is : Is it possible to set up personalized save points ?

  • Hi Guillaume,

    Currently, you can't create personalized save points.

    Since this is happening at only one point in the LMS, I would test your course in SCORM cloud. It's an online LMS environment that can be used to figure out whether the issue is with the LMS or the Story file. If you test your course on SCORM cloud and it works perfectly, then your issue is LMS based.

    If there's anything else you need, don't hesitate to ask!