Forum Discussion
Problems publishing to PDF
Hello everyone,
I’m happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where publishing to PDF could get stuck when a course included an Embed block using an iframe to display a PDF.
There’s nothing to install for web apps. New features and fixes are immediately available, though you may need to refresh the editor window to use the latest version.
Let me know if you have any questions about this update or the issue you reported!
Hi JasonReimer-ab0!
Sorry to hear you've been unable to publish Rise 360 content to PDF. I understand how frustrating this can feel!
Does the affected course contain any Embed Blocks with iframe codes pointing to a PDF document? I ask because we are tracking a bug in Rise 360, which causes PDF publishing to fail with that type of design.
If not, and you're still having trouble, please connect with our team through a support case. They'd be happy to continue troubleshooting with you!
Yes, they do have embeds, as do nearly all of our courses. Is there any timeline on the bug being fixed? 😄