Forum Discussion

MikiHung's avatar
MikiHung
Community Member
2 years ago

quick question on license key

hi there,

I have an old license key a week ago. I just got the approval to purchase a new license hence a new license key. I installed the latest version of storyline but how can I activate the new license key. When I login to my old account, there's no where I can input the license key information. A bit confused with the account management page.

 

cheersm

storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    2 years ago

    Hi Miki,

    Thanks so much for reaching out about your new license for Storyline 3! 

    I see that you have opened a support case and you are working with my colleague Renato. Good call! You're in great hands.

    We'll continue the conversation over in the support case.

    Hope you have a great start to your week! ☀️

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