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KennethBanks-fa's avatar
KennethBanks-fa
Community Member
2 years ago

Quiz works in Preview Scene, but not in Preview Project

This is occurring in a couple projects using the same template we created. When previewing the scene, everything works well. But when we preview the whole project, the first question is allowed to be answered and the next won't even allow you to see any "hover" over a question or choosing an answer.  

Unfortunately I cannot share the story due to confidentiality reasons. 

Anyone also have a similar case? Each slide is identical for Object Triggers... Anyone??

  • Hi Kenneth,

    Thanks for reaching out and I'm so sorry you're running into this issue!

    If this is only happening with files using this specific template, it would be helpful to see a screen recording or screenshot of how your triggers are set up. If you prefer to share it privately, you can do so in a support case

    Anything you share with our team in a  case is kept confidential and we regularly remove user files from our systems. Our team is also happy to sign an NDA upon request. If you have other questions about our Privacy and security policies, please take a look at our Trust Center!

    • KennethBanks-fa's avatar
      KennethBanks-fa
      Community Member

      Hello and thank you…

      I found the problem, but I am not sure what happened.

      It appears that I had two triggers for one event, and it prevented the next slide from working correctly.

      There was a slide object trigger for submit results to the results slide, AND a slide property (lower box with the results slide box filled in. When I deleted the object triggers, it began to work correctly. Every slide with two submit results triggers even pointed to the same location, would not allow a choice of submit.

      Figured it out, but I am not sure how this happened unless the last update changed the functionality a little.

      Thank you!
      Ken

      Kenneth Banks
      Technical Documentation & Education, Manager

      M: +1 978.339.3178

  • Hi Kenneth,

    I'm glad to hear everything worked out! If there's anything else you need, don't hesitate to reach out.

    Also, It looks like your email signature came through when you replied via email. You can remove that by clicking Edit beneath your response. Here’s a quick Peek video with the steps.