Forum Discussion
Reach 360 Seat Limits
We are considering using Reach 360 to track completion of our new eLearning courses. I see that you get 300 seats with the Articulate subscription. My question is if a learner is removed- for example...
From my understanding is that you get 300 "Active" Seats. Active learner usage (that's what it is titled within Reach360) count's any active user within a "billing Cycle". The dates for example, April 21, 2025 - May 20, 2025 would count the users that were active within that cycle. If someone from the first cycle became active in the second cycle they would use another seat.
Once again, from my understanding, if you had 1 person who was active each month (or within the "Billing Cycle" they would use up 12 seats throughout the year. If Person B was active in Month 1, but then quit they would only use up one seat. Unless... They came back and started learning again, it would be another seat.